THE JOBSCOPE
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Up-sell additional products when appropriate
- Communicate order details to the Kitchen Staff
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations
- Follow all relevant health department regulations
- Provide excellent customer service to guests
REQUIREMENTS
- Endurance to stand and walk for long hours
- Customer Service Skills
- Physical Strength, Physical Stamina
- Attention to cleanliness and safety
- Attention to Detail
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Attentiveness and patience for customers
- Active listening and effective communication skills
- Teamwork, Ability to Work Under Pressure
- Availability to work in shifts including weekends
- Excellent coordination skills
QUALIFICATIONS
High School or diploma; additional qualifications will be a plus