- Cleaning the assigned guest rooms and other areas of the hotel (e.g. elevators and lobbies)
- Maintaining proper usage of cleaning supplies and equipment
- Assessing and answering to guests and customers’ questions and inquiries, when necessary.
- Supporting and assisting the laundry team
- Respond to customer complaints in a positive way and keep the customers satisfied
- Ensure the room is properly set and clean before the guest arrives
- Performs additional duties as needed.
- Experience with industrial cleaning equipment and products
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to work with little or no supervision while meeting high-performance standards.
- The ability to multitask
- Excellent organization skills
- Ability to follow instructions
- High School or diploma.; additional qualifications will be a plus