Careers

Front Office Assistant

Komune Living & Wellness, Cheras | Front Office
Overview
We are looking for a friendly Front Office Assistant to join our reception team.

In this role, you will greet guests, check them in, manage reservations, and provide information about our services.

To succeed, you should be professional and approachable, even in challenging situations, and ensure guest satisfaction throughout their stay. Ideal candidates will have a positive attitude, be proactive, and be able to multitask in a fast-paced environment.
THE JOBSCOPE
  • Welcome and register guests upon arrival, ensuring a smooth check-in process.
  • Manage reservations and handle inquiries regarding room availability, rates, and hotel services.
  • Provide information about hotel amenities and local attractions to enhance the guest experience.
  • Address guest concerns and resolve issues in a professional and pleasant manner.
  • Collaborate with other hotel departments to ensure seamless service and guest satisfaction.

 

REQUIREMENTS
  • Previous experience in a customer service role, preferably within the hotel industry.
  • Strong communication and interpersonal skills, with a focus on guest satisfaction.
  • Ability to remain calm and professional in challenging situations.
  • Positive attitude, proactivity, and excellent multitasking abilities in a fast-paced environment.
  • Familiarity with hotel management software is a plus.
QUALIFICATIONS

High School or diploma tourism and hotels management, additional qualifications will be a plus

APPLY HERE
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